Shipping Policy
We like to keep it simple, so Moselle Brest offers FREE shipping WORLDWIDE for all orders over 90€.
When to expect your order based on the shipping method:
Please note that shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All shipping requires up to one day of processing prior to being shipped from our warehouse.
Shipping Fees
Moselle Brest offers free shipping for all orders over €90*.
For order under 90€, choose one of these shipping methods at checkout for your product(s).
- Standard shipping for Romania ( 1-2 business days ) €3-€4
- WorldWide shipping DHL ( 1-2 business days ) €15 - €35 *
we charge the standard shipping fee for all areas - if you live in a remote area - an island or a place which is not covered by DHL - you will support the exceeding amount from the standard fee, the extra miles DHL charges us for the remote area delivery – we will let you know before shipping if your place is considered a remote area by DHL and you have to pay extra for delivery
- Take from Company Warehouse €0
Delivery Conditions
- Once your order has been placed and processed, you’ll receive a confirmation email containing your order number, your shipping address and order summary. Please keep this e-mail for your records – it contains your order number.
- If any items in your order become out of stock, we will immediately notify you via email and present you with the best available options.
- The delivery dates may vary due to carrier shipping practices, delivery location, and the items you order.
PRE-ORDER SHIPPING
Pre-order is a special offer we provide for a very short period of time, you can order the product before the first stock is released from production. You are able to get it at unique price and receive it only after the first quantity is finished, about 1 or 2 weeks. When the product is in stock the pre-order period ends and you can order it at a regular price and get the product in 1-3 days.
If you would like to track your order, you will need to contact us via email at contact@mosellebrest.ro or using the Live Chat on our website, and we’ll give you the tracking number for your order.
Rest assured that we’re always here for you and we’ll help you with any questions, concerns or suggestions that you might have.
We cannot be held responsible for delays in shipping times during Christmas period & New Years Eve (10th December- 10th January) & any other National Holidays. We are sorry for any delays and we thank you for your understanding.
MB delivers WORLDWIDE. If you do not find your country when ordering, please send us an email. Please note that your country may charge an import charge and MB does not charge that fee. There may be other related fees, we have not heard and do not know if there are any additional charges, so check with the Postal Office just to be safe. Transport can take from a few days (usually) to a few weeks (in exceptional cases). Contact your local post office to check the status of your order. From time to time, orders are locked in customs and require customer actions. For most of the countries, we use door-to-door delivery.
